Help & FAQs

Everything you need to know about your Sri Lanka airport transfer.

šŸ“Œ How do I book?

Enter your pickup and drop-off locations, date, time and passengers. You'll see instant prices and vehicle options. Confirm and pay online or pay cash to driver.

šŸ’° What's included in the price?

All taxes, tolls, fuel, airport surcharges and driver meet & greet. No hidden fees. Child seats available for LKR 500.

šŸ”„ Free cancellation?

Yes, cancel up to 24 hours before pickup and receive full refund. Within 24 hours, contact us for partial refund.

šŸ•’ My flight is delayed. What happens?

We track your flight number (if provided) and adjust pickup time free of charge. Driver waits 60 minutes from actual landing.

🧳 Luggage allowance?

Sedan: 2 suitcases + hand luggage. Minivan: up to 7 suitcases. Extra luggage? Choose larger vehicle.

šŸ‘¶ Child seats available?

Yes, booster seats and baby seats. Please request at least 24h in advance (LKR 500).

šŸ’³ Payment methods?

Credit/debit card (online), PayPal, or cash to driver in LKR, EUR, USD. Pay online to lock the rate.

šŸ›‚ Meeting point at airport?

Driver waits with name board at arrival hall after customs. For CMB: meet at the Food Court entrance.

Still have questions?

Our Sri Lanka team is here 24/7.

Contact support